Help for Practitioners
Answers about your profile, verification, calendar sync, booking links, and membership.
Still need assistance? Email our dedicated practitioner support team at practitioners@pulsewithcare.com
Getting verified on PULSE
How long does verification take?
Our team reviews all submissions within 2 to 3 business days. You will receive an email notification when your profile is approved and live in the directory.
What do you verify?
We verify your NPI number, state license, and uploaded credentials to confirm you are an active healthcare provider. Make sure the information in your profile matches your licensing records exactly.
My profile was not approved. What do I do?
You will receive an email explaining the specific reason. In most cases it is a typo in your NPI or state license details. Correct the information in your dashboard and resubmit.
Managing your practitioner listing
How do I update my profile?
Go to your practitioner dashboard and open the Profile tab. You can edit your bio, practice name, location, specialties, photo, and availability at any time. Approved changes update immediately.
How do I turn off new patient availability?
Open your practitioner dashboard and toggle the 'Accepting new patients' switch to Off. Your profile remains visible in the directory, but shows patients that you are not currently taking new bookings.
Connecting your calendar
How do I connect my Google Calendar?
Go to your dashboard, open the Calendar section, and click Connect Google Calendar. Sign in with your Google account and grant calendar access. Your availability will sync automatically.
What happens when a patient books through PULSE?
The appointment event is automatically pushed directly to your Google Calendar. You will receive a calendar notification and the booking will appear in your PULSE dashboard under Appointments.
My calendar is not syncing correctly. What do I do?
Try disconnecting and reconnecting your Google Calendar from the dashboard. If the issue persists, email practitioners@pulsewithcare.com with your account email.
Your PULSE booking link & embed buttons
How do I get my booking link?
Once your Google Calendar is connected, your booking link activates automatically. You can view, copy, or share your booking link directly from your practitioner dashboard.
How do I add a booking button to my practice website?
Go to your dashboard under the Calendar section to get embeddable button code and step-by-step setup guides for Squarespace, Wix, WordPress, Webflow, and GoDaddy.
Pricing and billing
What does PULSE membership cost?
Standard practitioner membership is $97 per month or $970 per year. Founding members who joined during early launch are locked in at $67 per month for life.
Is there a free trial?
Yes. You get a 90-day free trial with no credit card required upfront. Payment is only initiated after your profile is verified and approved by our team.
Publishing clinical articles
Who can publish on Insights?
Only verified PULSE practitioners can publish articles on the Insights platform. All published articles feature your verified badge and link directly to your practitioner profile.
How do I submit an article?
Go to your dashboard and open the Research & Articles tab. Create your article, add a summary and content, and choose to publish immediately or save as a draft.
Need practitioner assistance?
Our provider onboarding and support specialists are available to help you with profile verification, calendar syncing, or membership inquiries.