Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the website to recognize your device, maintain your active session, and remember your preferences over time. Similar technologies include web storage (such as HTML5 local storage) and session storage.

This Cookie Policy explains how PULSE (“we,” “us,” or “our”) uses cookies and related technologies across our web application at https://pulsewithcare.com.

We use cookies solely for functional, security, and authentication purposes. We do not use third-party advertising cookies or cross-site tracking trackers. The cookies we set fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for you to browse the site and use its features, such as logging into your patient or practitioner account and navigating between secure pages. Without these cookies, services like authentication cannot be provided. Examples include:
  • better-auth.session_token: Stores your encrypted session identifier to keep you authenticated securely.
  • pulse_site_access: Used during pre-launch access control to remember verified site unlocks.
  • Security and CSRF tokens: Prevent cross-site request forgery attacks and safeguard form submissions.
• Functional & Preference Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your chosen practitioner search filters, preferred map views, and user interface preferences.
• Third-Party Integration Cookies: When you interact with third-party integrations (such as Stripe for subscription billing or Google for authentication and calendar authorization), those third parties may place strictly necessary authentication and anti-fraud cookies under their respective privacy policies.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when a cookie is being sent:

• Google Chrome: Settings → Privacy and security → Third-party cookies
• Apple Safari: Preferences → Privacy → Prevent cross-site tracking and Block all cookies
• Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

Please note that if you choose to disable or block strictly necessary cookies, critical parts of PULSE (including account sign-in, practitioner profile management, and appointment requests) will not function properly.

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for legal and regulatory reasons. The date at the top of this policy indicates the most recent update.

If you have any questions regarding our use of cookies or other technologies, please email our privacy team at [CONTACT_EMAIL].

Operating Entity: [LEGAL_ENTITY_NAME]
Effective Date: [EFFECTIVE_DATE]